Plantronics APA-23 EHS Cable – 38908-11

SKU: Plantronics - APA-23 EHS Cable – 38908-11

Categories: ,
    • Typically used on Alcatel-Lucent phones (EHS Guide)
    • Compatible with CS500 & W700 series wireless headsets
    • Allows for remote answer/hang-up
    • Receive call alerts when away from your desk
    • Automates taking of calls
Electronic Hook Switches (EHS) communicate electronically with your phone giving your wireless headset answer/end and ring alerts remotely. The use of an EHS cable eliminates the need for an HL10 handset lifter.

Compatible with the following headsets:

CS500 Series: CS510, CS520, CS530, CS540, and all -XD variants
Savi 700 Series: W710, W720, W730, W730, W740, W745 and all -M variants
Savi 8200 Series: W8210, W8220 and all -M variants

Compatible with the following phones:

Alcatel Touch 4029, Touch 4039, IP Touch 4028, IP Touch 4038, IP Touch 4068


Headset has to be enabled in the phone by going to Settings>set>plug into jack>headset on the phone. The headset checkbox on the main screen has to be unchecked

Phone then automatically detects headset when the cable is plugged into the 3.5mm receptacle and the screen shows the headset ICON

Note 1 = Phone and headset can go out of sync – answering headset will hang-up phone. User must answer and end from headset.
Note 2 = Special unit required – has bi-directional communications